In an effort to provide our users with a better service and lots of integration possibilities, we have again updated our plugins section, with three new tools, which will help you get maximum benefits, by integrating Live Chat with your website.
So, here are some great new tutorials to integrate Live Chat with:
In an effort to constantly improve our Live Chat service, HelpOnClick has now increased the number of Online Store platforms on which you can easily integrate Live Chat, to increase your sales and gain your customers’ satisfaction.
HelpOnClick provides integration possibilities with Magento, ZenCart, osCommerce, PrestaShop, XCart and now, you can also integrate Live Chat with opencart.
To easily integrate Live Chat with your online store, here are some instructions on how to do that, using opencart, our most recent plugin, and also using Magento or Zencart, some of the most popular web store platforms.
As HelpOnClick has been constantly updating and coming up with new improvements, we’ve been working on providing new ways to integrate our Live Chat software into a Helpdesk application. And we’ve come up with some great additional instructions you can use in order to easily integrate Live Chat into your website.
Because your customers’ experience is one of the most important parts of your business, it’s vital to provide them with all possible communication channels, so they can reach you for assistance anytime and in a fast and easy way. This is why, Live Chat support can be a great way to gain customer satisfaction, even if you already have a Helpdesk system. To make the process easier for you, HelpOnClick has developed new integration instructions, for some of the most popular Helpdesk tools.
As we may have already accustomed you all with constant improvements to the HelpOnClick Live Chat Software, after the great Chat via SMS Feature, we are now proud to announce a software update, with a new enhancement included.
You can now build even more trust for your visitors, by adding the picture of your operator within the Chat Widget. This feature will make your website visitors feel more comfortable while chatting with one of your operators.
This improvement adds a more personal approach and will significantly increase the amount of visitors that become your customers.
Here’s a snapshot of how it looks:
As we, the HelpOnClick Team, have always tried to improve our Live Chat Software, we are now going Live with a new, unique feature.
HelpOnClick now provides the possibility to use Live Chat via SMS. By using this new feature, you will be able to provide chat support to your customers using your mobile phone.
Many times when a visitor goes to your website, the first things that come to mind are questions; and how can these be answered. Therefore, adding a Questions and Answers section to your website is a great way to engage, understand and help your users. To gain even more insights on what your users are looking for, answer their questions and help them know you even better, the solution is QHub.
QHub is a great way to answer your users’ questions and even build a Q&A community. And this can only be a beneficial thing for your business. Check out the QHub website for even more information on this great tool.
If your website is based on one of the many free, open source website management systems; and you are wondering how to integrate our Live Chat Software with your site, then keep reading. In this article, we will show you how to use the HelpOnClick Live Chat Application on your website, blog or online store.
Besides any other type of website, HelpOnClick works great with many popular web platforms:
The HelpOnClick Live Chat Software has been constantly improving; and we are now happy to announce some new, very useful features, already available. Keep reading to find out more information!
To see these features Live, just Log into your account or Register for an absolutely free 14 days trial, in 30 seconds.
HelpOnClick is the Live Chat software that enables you to increase sales and conversions with Live Help; and dramatically improves your support, just as our tagline says. Until now, we’ve supported the success of your business by providing you with a high quality, easy to use and highly customizable Live Chat application.
We’ve facilitated your business to provide a great customer experience and to gain helpful insights from your customers’ activity on your website, therefore substantially increasing your sales.
Now, it’s time for the next step. It’s time for the HelpOnClick Blog.
If you are a first time visitor, be sure to check out our Live Chat software. With HelpOnClick, Live Chat is as easy as it gets:
To enjoy more of the HelpOnClick experience, be sure to check this blog regularly for even more resources:
We would love to have your feedback, suggestions and comments, so we can provide you with the greatest Live Chat application out there.
We are always happy to help with your requests, so be sure to contact us anytime you have any concerns or feedback. It’s all very easy. Just use our Contact Form, contact our Live Support, on the HelpOnClick website, using the widget; or post a comment on our blog.
Thank you for visiting the HelpOnClick Blog! We look forward to having your thoughts.
We have recently needed to update the way Qhub implements Facebook Connect due to issues with the previous implementation.
We are now using Facebook’s new ‘graph’ implementation, but because of this we are now missing a key piece of information for domain forwarded hubs. We used to only ask you for Application name, Callback URL, API Key and API Secret; but you now also need to supply your Facebook Application ID for this new implementation to work. If you are using your own Facebook application within your Qhub then please provide this information as soon as possible to get Facebook Connect working again.
Along with the new Facebook implementation we have also included Twitter Connect. Members will now be able to Sign in or Register using Facebook Connect, Twitter Connect or by filling in the form provided.